1. Return Policy
We want you to be completely satisfied with your purchase. If you are not satisfied with your graphic art print, you may return it for a refund or exchange within 14 days of receipt.
2. Eligibility for Returns
Items must be in their original condition and packaging.
Custom or personalized items are not eligible for returns unless they arrive damaged or defective.
3. Return Process
Contact us at info@ubivermis.com within 14 days of receiving your order to initiate a return.
Provide your order number and a brief description of the issue.
We will provide you with return instructions and a return shipping address.
4. Shipping Costs
You are responsible for return shipping costs unless the item is damaged or defective.
We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
5. Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, a refund will be processed to your original payment method within 7-10 business days.
Shipping costs are non-refundable.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us at info@ubivermis.com within 7 days of receipt with photos of the damage or defect. We will arrange for a replacement or a full refund, including return shipping costs.
7. Contact Us
If you have any questions or concerns about our Returns and Refund Policy, please contact us at:
info@ubivermis.com
Thank you for shopping with us!